Help the community, find a place in the insurance industry.
Insurance agents are pillars in communities large and small with offices in nearly every town and city in the U.S. Many are active in local organizations, sponsoring sporting teams or helping charities. And, when it comes down to business, an insurance agent protects people before- and if necessary, after- a disaster or accident strikes.
At end of each day, insurance professionals can say they've helped someone.
Do you want to go home at the end of the day knowing you’ve helped make a difference in the life of someone else?
Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need help. Individuals working in insurance help individuals and business owners resume their normal standard of living and operations. They also help these same customers before a loss occurs.
Insurance professionals in various positions- agents, account executives, risk managers and claims help insureds to improve work or home conditions that help protect their life and property.
Agents are also very active in their communities and give back by being involved on non-profit boards and working with various charities to make a difference in the neighborhoods they work and do business. If you are looking for a rewarding career that you can help individuals insurance is the answer.
In times of disaster an insurance professional helps you put your life or business back together. In order to determine how a fire started or an accident occurred they have to investigate or reconstruct the occurrence. Insurance agents , customer service representatives( csr) and claim adjusters help insureds through this difficult time. You need to be patient, have good listening skills, and know be professional at all times.
This morning you had an automobile accident. Your car was so smashed up that you could not drive your car away from the scene of the accident. You are very upset. You do not have access to a car and you have to go to work every day. You are going to call the insurance agency and talk to an insurance agent or csr to find out if your policy will cover your expenses of renting a car while yours is being fixed. You also don’t know the steps on how to get your car fixed and what to expect. This is your first accident.
How does an Insurance Agent or CSR handle this situation?
No Peeking - Here's the Answer!
- Put customer at ease and make him/her comfortable with you
- Question, listen, and empathize to gain knowledge, understanding, and calm insured
- Tell the insured what the next step is- how the claims procedure works
- Express understanding by giving feedback
- Think positively…..hard to do at times
Does all of the above sound fun? An insurance agent gets to visit customers, businesses, learn about their exposures, helps select the best insurance coverage for them, and helps them when they have an accident or when a disaster occurs.